TEACHER PARTICIPANTS

RESOURCES, TRAINING, AND SUPPORT

	Technology Resources
	Equipment Prior to Urban Dreams
	Database Resource Usage
	Critiques
	Staff Support
	Training and Workshops

RESOURCES

One of the goals of the Urban Dreams project was to provide classroom access to hardware, software and other technology tools to support achievement in terms of district, state and national curriculum standards. Objective 4.1 of the grant refers to providing equal access to technological instructional tools. The objective states that, by June 2004, every high school student in Oakland Unified School District will have consistent access to computer technology as instructional and learning tools in their social studies and language arts classes and classrooms.

When asked whether they had benefited by participating in the Urban Dreams project (question 5), all of the teachers who were interviewed indicated yes. Fourteen of the participants mentioned technology resources they had received as a result of the grant. In terms of hardware and software, the following are resources that teachers stated were of benefit to them.

REFERENCES TO HARDWARE RESOURCES GAINED AS A RESULT OF URBAN DREAMS

	We use computers daily in each period. We also use the camera, the printer. I'm waiting to use the monitor and VCR.
	I have updated and new equipment for student use and I'm now connected to the Internet.
	I originally learned on a Macintosh, although I got a PC at home last year, I have learned a lot more about PC's since I was given the laptop computer.
	Currently I have three computers that students can use: The laptop and two desktop computers. I think ideally, it would be great to have 6-8 computers in each classroom, rather than 5. (so far I only have 2, by the way). But 5 internet connected computers is much better than nothing, so I am not complaining. Also, the VCR and the TV monitor.
	I think I will be able to manage with the number of computers in my class. 5 computers, 1 printer, 1 video monitor, 1 VCR, 1 laptop. This is great.
	Provided digital camera for student projects
	New laptop computer, 2 new desktop computers, 3 used computers, new printer, large TV monitor all installed.
	Technology...at this point, that means the VCR, monitor, laptop and digital camera.
	I now have 5 computers, a printer, and a monitor/VCR.
	Materials and equipment: My own Alpha Smarts - We love Alpha Smarts! My own Zip drive. An EduCart.
	Internet hook-up (there are some problems with this at my school site unrelated to staff's efforts).
	So far, I'd say that the most influential technology has been the VCR and large monitor. It has made my use of video much more effective, because everyone in class can actually see and hear what's on. I think this will make an especially big difference.
	The hardware has been more than sufficient. I regularly use my laptop.
	Computers and printers in constant use. Alpha Smart waiting in wings for opportune moment. VCR monitor in almost weekly use. HP computer notebook in daily use.
	My students have benefited as students filter in and out of my classroom to use the computers.
	The equipment that is here is terrific.
	The computers are finally here.
	Students come in throughout the day to use the printer.
	Equipment: Wonderful having the resources--even though it is IBM. [The support staff] was always there for you about it (and curriculum)
	The greatest benefit, actually, was the laptop. I use it daily - my constant companion.

EQUIPMENT PRIOR TO URBAN DREAMS

I have two PC's which are older. One is a Gateway computer from 1995. The other is a PC from 1997. They both still work, but the Gateway has been fixed a number of times and has problems connecting to a printer. Neither of them are connected to the Internet.

One HP PC and laser printer/CD ROM/one very old MAC and printer Office.

Our own T-1 line and many old computers. We do desktop publishing and house a Website at Fremont HS.

One computer A personally owned VCR and monitor.

All I have now comes from Urban Dreams. Last year at this time, in my English classroom, I had NO computer, printer, TV, laptop...3 overhead lights were out, & the phone often failed.

Vocational Education provided each academy co-director with computers. No one uses my Mac Classic II's but I keep them anyway. I also have a compact desktop I use occasionally. Also my journalism students use Alphasmarts. I use the Educart at least once a week to supplement lecture material.

5 OTX computers; 2 laser printers; 1 G3 MAC.

I teach television production and have video camcorders and editing equipment.

POSITIVE REFERENCES TO USE OF SOFTWARE RESOURCES:

	I have used the CD's extensively for a particular lesson; my students and I have used the computers for word processing.
	Have latest useful software including PowerPoint.
	The databases are extremely helpful.
	So far, the software is all I need. I am still learning about several of the programs. If I had more, I probably wouldn't use it.
	Office is terrific!
	The basic Office 2000 is the staple. I use Word everyday for assignments handouts; Excel for attendance and grades, PowerPoint for assignments. I use Photo Deluxe for photo processing. Access is my database for parents and students.
	Word and the Internet are great!
	Like Word Perfect, Office 2000.
	Powerpoint is fantastic - so is Microsoft Word. Haven't even used the graphic stuff yet. Then there's the video, et al, great stuff.
	I have greatly benefited from the programs. I am beginning to add to my library of resources
	I currently have Microsoft's Encarta Encyclopedia. and Encarta Africana. I recently received disks with great ideas that a teacher shared during a workshop. The other software consists of basic word processing software installed on the computer.
	Have latest useful software including PowerPoint. Also, we have follow-up training classes and e-mail notices. Excellent program.
	I taught two sessions on Access. I created databases for History students as a pilot.
	Another teacher at my site is using PowerPoint to edit student essays and I am interested in learning to do it.
	So far, the software is all I need. I am still learning about several of the programs. If I had more, I probably wouldn't use it.

DATABASE RESOURCE USAGE

Question 16 of the teacher interview addressed the use by the participants of the following software databases and resources: GALE Resource Databases or CD-ROMS, NewsBank, EBSCO, Facts on File, and Wilson Biographies. A large number of teachers indicated that they never used these resources in their teaching. The most commonly used was the Wilson Biographies resource.

CRITIQUES

The teachers interviewed were generally positive about the technology resources they had received as a result of the Urban Dreams project grant. However, some teachers expressed disappointment at the fact that technical problems existed and prevented them from accomplishing what they had hoped in terms of use in the classroom. The most common complaint about technology resources was aimed at the lack of internet connectivity.

Negative Responses and References to Problems with the Lack of Internet Connection

	I thought I would be networked as promised by June of 2000.
	The Internet was supposed to be hooked up during the summer. It hasn't been connected yet (2/6/01).
	Not yet hooked up to Internet
	The Internet is not here, yet (as of January 24, 2001).
	I expect that soon I will be able to use the desktop computers in the classroom. First we'll need virus-protection installed (now it has a virus scan only) and internet.
	Now that research can be done on the Internet (though I only have one computer connected to the Internet).
	Obviously, my #1 concern is internet access.
	Because we are not wired to the get online, I have not been able to use the equipment on a wide scale.
	Because tech staff and installations are a process, (no 'net for instance), what I do have is somewhat underutilized.
	No, some of it is inoperable (Jan. 2001)
	The original promise was that our classrooms would be hooked up to the net in September. We're still waiting.

OTHER CRITIQUES CONCERNING TECHNOLOGY RESOURCES

	Projection TV too small.
	I have computer/student ratio of 7-8:1. I'd like to reduce that. I would like more storage capacity. The photo, movie and graphic programs eat up great amounts of RAM. The OTX (donated) computers less reliable.
	We have 9 Urban Dreams teachers with more signing up, we are spread out and have only one alpha smart cart and one projector. We need 2-3 so that one of each can be housed down in the portables/shop area where there are now 5 UD teachers.
	The cart issue for alternative schools is a big issue on the negative side but the equipment that is here is terrific.
	I'm supposed to get 3 more refurbished computers.
	Would like PageMaker for student publications. Would like software or knowledge that would allow me to transfer lessons made on my Mac to my PC at school and vice versa.
	A desktop PC and a projection device would be better utilized than a TV monitor and laptop. Since the TV is small, essays are too hard to pick up on monitor. Save the money for a laptop (it could easily be stolen) and buy a desktop PC.

SOFTWARE NEEDS

When teachers were asked what other resources they needed other than the internet connection, many mentioned certain software needs. Some indicated that they wanted more information on what kinds of software might be available.

I mentioned above that students need to learn typing skills and there is no software for that.

I don't know what's out there.

I would like to know more about what is available.

Not aware of software availability.

We are waiting for CD-Roms

STAFF SUPPORT

Responses from the teachers interviewed were extremely positive concerning the support they had received from the Urban Dreams Project staff. When asked why they chose to participate in Urban Dreams, several respondents indicated that knowing and respecting the support staff prompted their decision to participate in Urban Dreams.

	Support from the project staff has been excellent. Teachers in the project have been offered several workshops designed to help them use the technology. When I have had problems with my technology, response from the project staff has been swift.
	The Urban Dreams staff has been quite supportive. When I informed the staff of a recent problem with my monitor, I got an immediate response. [One of the support staff] spent a considerable amount of time in my classroom attempting to repair it. Not hooked up to Internet.
	I like [the support staff] very much. Meeting these two has been the first truly supportive, deeply & broadly supportive "teacher support" experience I have had as a teacher.
	They have surpassed my expectations by putting up with my determined Luddite-ness.
	The project staff has met my expectations. [They] have been available, knowledgeable, and patient. They have been more than willing to work with teachers and demonstrate applications.
	They have connected me with the King papers which will help me get my MLK on the web.
	Well, now that I've worked with them, I've come to expect organized, consistent, competent, responsive support. And I get it.
	They are wonderful. Just keep up the good work!
	I know where to seek assistance [support staff].
	Excellent presentations from other teachers and links to other organizations through the project.
	Workshops focused on writing and incorporating themes of civil rights.
	I was introduced to many possibilities.
	I have also learned a lot about how to search.
	[Staff Support Personnel] are terrific - kind, supportive facilitators.
	I appreciate the opportunity to participate in the project. I have felt that I haven't been doing enough with the technology and materials. The Urban Dreams staff understands this and have not hurried or rushed us. I appreciate that.
	I like the activities that are scheduled on campus.
	There is a lot of variety in the offerings.

When asked what kinds of support they needed from Urban Dreams project staff, teachers indicated that they needed both technology and curriculum support.

	Again, I think the support is as good as it can be, and staff are trying mightily and with ingenuity to overcome the obstacles.
	Guidance and support in learning how to use the equipment. A lot of hand-holding for us beginners.
	To continue to motivate, support and help when needed
	[Provide] Support for collaboration with other teachers.
	I want them to become very knowledgeable about the technology needs our students have. They could help the teacher participating in the Projects access resources. The teacher, in turn, will bring those resources to the classroom.
	I expect them to be available to answer questions and to work towards providing training for the teachers involved in the project. I also expect them to keep the pressure on the school district to get the schools properly wired.
	To provide ongoing technology training and trouble-shooting when that technology falters.
	More training in integrating curriculum and technology. Advanced use of computers for communication, data processing, and presentation, etc.
	To continue to provide opportunities to connect with universities and current research being done in the social sciences.
	Now I want advanced training, trouble-shooting, timely assistance and help for repairs and problems.
	I still need training to use its full potential.

RESULTS OF TRAINING AND WORKSHOPS

One of the key staff development objects was to provide staff training and support that would result in teachers feeling well prepared to integrate educational technology into instruction. Teachers were to be exposed to new pedagogical and learning approaches based on best practices for teaching and learning. Teachers were to be exposed to curriculum embedded technologies native and transparent to teaching styles and content delivery. Teachers generally reported the positive effects of gaining technology resources, technical training, and curriculum workshops on the integration of technology into curriculum. Classroom use and impact of the technology resources and training are addressed more thoroughly in the section on instructional strategies. General responses of the results of technology training include the following:

	I am using e-mail more for work and communication with colleagues. Having tech available will give me an opportunity to start working in a different way with my students.
	I have received state of the art technology in my classroom and wonderful technical and academic support.
	Equipment, information and workshops - It's great!!!
	They've already given me the hardware, software, and basic training.
	I personally am using the technology more.
	Developed confidence in use of technology and willingness to explore new applications.
	I did attend the workshop. The benefit was in hearing from the various pros associated with agencies w/databases. I heard also from other teachers who shared successful classroom practices - some that required technology and some that did not.
	I have already mentioned many of the ways that I benefited. It was an excellent institute--we learned curriculum development, Internet Searching techniques, we learned about web resources (which I have not yet explored) and how to use our laptops.
	I learned a lot. I felt technologically challenged. The training changed all that. Now, I am taking a course on line and have learned how to use the Web resources in my classroom. My training is in progress.
	I became informed of applications for technology use in the classroom. I received equipment to use in the classroom.
	It was fun, I got some great reading material, I played with the computers.
	The workshops were fine -The [workshop presenter] presentation was the best for me and other English teachers. We need to continue to strive for social justice.
	I learned about new resources.
	1) Develop confidence in use of technology and willingness to explore new applications. 2)To help expand creative lessons. 3)To access material, textural and visual, from scholarly, reliable sources quickly and thoroughly.

	I have two PC's which are older. One is a Gateway computer from 1995. The other is a PC from 1997. They both still work, but the Gateway has been fixed a number of times and has problems connecting to a printer. Neither of them are connected to the Internet.
	One HP PC and laser printer/CD ROM/one very old MAC and printer Office.
	Our own T-1 line and many old computers. We do desktop publishing and house a Website at Fremont HS.
	One computer A personally owned VCR and monitor.
	All I have now comes from Urban Dreams. Last year at this time, in my English classroom, I had NO computer, printer, TV, laptop...3 overhead lights were out, & the phone often failed.
	Vocational Education provided each academy co-director with computers. No one uses my Mac Classic II's but I keep them anyway. I also have a compact desktop I use occasionally. Also my journalism students use Alphasmarts. I use the Educart at least once a week to supplement lecture material.
	5 OTX computers; 2 laser printers; 1 G3 MAC.
	I teach television production and have video camcorders and editing equipment.

	I mentioned above that students need to learn typing skills and there is no software for that.
	I don't know what's out there.
	I would like to know more about what is available.
	Not aware of software availability.
	We are waiting for CD-Roms