School Name	Number of Participants	Valid Percent
Castlemont	63	25.1%
Fremont	49	19.1%
McClymonds	26	10.2%
Skyline	1	.4%
Oakland High	50	19.5%
Oakland Technical	17	6.6%
Life Academy	22	8.6%
Vietnamese League Center	18	7%
Total	256	100%

Questions	Number of Respondents	1 (Lowest)	2	3	4 (Highest)	Median[i]
Goals for the training were clear.	253	1	6	54	192	4
Instructor met the training session goals.	252	2	4	44	202	4
Training session/instructor was clear and organized.	253	4	38	211	253	4
Handouts were relevant and useful.	250	3	4	53	190	4
Training information was useful.	252	1	4	37	210	4
Information was understandable.	250	2	3	43	202	4

Ways the trainings were helpful:

#1 - It help me to understand how to use my computer, and how to work more easy if you work on a project.  It helps me to understand so many things that I didn’t know.

#4 - To get job.

#6 - The training was able to teach me how to use spreadsheets and other applications.

#8 - It was very good, important, and necessary.

#9 - I am amazed w/system.

#10 - I learn new things about the computer

#11 - Very clear and understanding.

#12 - It taught me about how to use the New Deal software.

#13 - Great

#14 - It teaches me how to work with computer now.

#15 - We learned more information about the computer.

#16 - Gave me an opportunity to learn about a new program.

#17 - If when I lose some the thing I lost.

#19 - Took you through the basic use of the computer

#20 - It increased my knowledge of to use the computer.

#22 - I learned some information that I did not know.  I can use this training to assist my children at home and any time in the future.

#23 - Increased my knowledge of the use of the computer.

#24 - The best thing about it is everything is clearer.

#25 - Most helpful updated me on material I didn’t know about.

#27 - I really didn’t know any thing about a computer.

#35 - It taught me how to work computers.

#36 - Training was helpful in all aspects of computer literacy.

#37 - Refreshed some things that I have forgotten about using the computer.

#38 - This training was very helpful because now I have more information about computers and I will be able to help my children better.

#39 - Yes very helpful.

#41 - I have used a computer at home, with the information I received at the training site            

#42 - It will be a great help to me in the future

#43 - To know how to use the computers.

#44 - Help me to write my name.

#45 - I learned a lot about my computer.

#46 - The training was very helpful for me because I didn’t have any computer training before.   

#47 - It help me to know the basic of computer and how to use it properly.  I feel a lot more confidence to use a computer.

#49 - It helps me learn more. Understand.   

#50 - The training was very good.      

#52 - It helped me learn to use a computer.

#52 - I never used a computer before now I understand and have knowledge of computers

#55 - It shows the user how to navigate around the computer.  This helps the user to to become comfortable with the hardware and software.

#56 - It was very informative to my daughter and I.

#57 - Some keys I didn’t know about.  That’s not a problem now.

#58 - The training made me aware of the fact that I should practice with my children more so that I will become more efficient in the equipment.

#59 - I learned how to use a spreadsheet which I wanted to learn.

#61 - It showed me things what I didn’t understand.

#62 - I learned various things.

#63 - Yes they are very helpful.

#64 - Helpful in eliminating fear of computer.

#65 - Particular programs for computer was and is very valuable.

#66 - I learn new things I didn’t no was out there in our computer system.

#67 - Very nice and helpful

#68 - Computer is a whole different world and the intro to them was very Interesting.

#70 - It was very helpful to me, and will encourage me to get more involved and work on and with computers.

#71 - Explained use of New Deal Office

#72 - I learned more useful tools to use a computer.

#73 - Taught me the wonders of computers.  It was exciting!

#75 – He explained every thing very well.

#76 – Yes

#77 – I didn’t know how to even touch a computer.

#79 – The training was helpful.

#80 – The training was helpful for the simple fact that my mother didn’t’ know how to work a computer better.

#82 – He was very helpful.

#83 – It helped me to fully understand the use of the computer and the program was on the computer

#84 – It’s helpful on how to use a computer.

#85 – I first time here computer training.

#86 – This training was helpful to me because it showed me how to navigate though through the system better.

#87 – This training helped me understand what a need drive is and – locate resources for assistance while using the computer.  I also learned to take short cuts while navigating though the computer.

#88 – It helped me understand how the computers work.

#89 – Understand a little more about computer.

#90 – Because it helped me get a better understanding of what most of the keys were for.

#91 – It helped me understand the computer program better.  I learned things I can use at home when operating the computer.

#93 – Excellent training in understanding the program and applications of the computer.

#94 – Helpful to me because it added information to information I already knew.

#95 – I was very afraid of computers, but now I feel a lot more easy about my approach.

#96 – This training updated me on my computer knowledge.

#97 - It refreshed me on some thing I already knew.

#98 – Because I was not aware of how pull up info. On a disc on any computer.

#99 – Was interested to learn programs on a computer.

#100 – It made me aware of [procedures and functions that were unknown or forgotten.

#101 – I learn how to use Microsoft work a lot.  I learned Macintosh programs.

#102 – I learn to use an computer

#103 – It was helpful because I can do and study my math work.  And they were nice enough to bring snacks.

#106 – The “how to use” computer “hands-on training” was the beneficial.  The educational will help students greatly, especially with homework.

#107 – It gave me mother a clear vision.

#108 – This training was helpful because I learned more about the computer and how it had worked.

#109 – It showed me how to use the computer I am going to get.

#110 – It was very good for me because I now no about it.

#111 – It prepare me for the take home computer for when I take it home.

#114 – Now I can do some business in my computer.

#115 – It helped me learn more about computers that I didn’t know.

#117 – Taught me how and about computers purpose and the instructors were very helpful, patient and understanding.

#118 – A whole lot.  Very good!

#119 – Yes the training was helpful because it help me a lot and I understand more about it so it was helpful.

#120 – Computer know how.

#121 – Now I know a New Deal and Microsoft.  I can do a lot of other things that I do before.

#122 – It’ll help me to utilize my computer thoroughly.

#123 – Because I learned some new things and also helped me remember things I had forgotten.

#124 – It helped my mom with the general information about computers.

#125 – I learned about e-mail and cut and paste.

#126 – Yes it was helped because I learn to control the mouse.

#127 – En que numca habla usado una computadora y  aqui aprendi usarla poquito gracias.

#128 – It helped me how to use the computer and basic skills.

#129 - It helped with basic problems that one might encounter when running the this computer.  Helped with finding where programs and other utilities might be at.

#130 – Because they show me how to use a computer.  Everything was clear.

#131 – This training was helped by telling me know the more about the computer and how to save more in my documents.

#132 – This training helped me get a general idea and better evaluate myself.

#133 – It was helpful, because I already knew most things about the computers but I learned a lot more about them also.

#135 – Thanks to this training, I won’t get stuck at home trying to escape.

#136 – Very helpful.  I didn’t understand most of the stuff about computer. Now I know.

#137 – It introduced me to use the programs.

#138 – showed me things that I could not figure out on my own.

#139 -  Good insight on computer.

#140 – It was helpful too me and my Mom because we didn’t know anything about computer windows.

#141 – This training covered the basic of using this particular problem it helped me understand everything.  I never use New Deal before, but by the sound of it the program is great.

#142 – It helped me understand how to use certain programs.  Some programs I didn’t understand how to use.

#143 – Training will provide me additional knowledge, so that I can better assist students in the classroom.

#144 – I learned more about computer.

#146 – Very good.

#147 – The training was helpful because he let us know a lot of things to help us with question and problems that we have.

#149 – It was short n’ sweet every information that was given were truly helpful.

#150 – Well I know how to open new sites and close and ask questions.

#151 – It help me because I did not know some of the things.

#152 – Because some of the things that he said I did not know.

#153 – At first I didn’t know this.

#154 – It was helpful because I was about to learn about this specific computer.

#155 – Rapid class to take you through programs.

#156 – It showed stuff that I did not know.

#157 – It cleared up some doubts I had.

#159 – It made me understand more about computers and how to use the New Deal system.

#160 – Because it taught me some things that I really didn’t know.

#161 – Yes it was I learn how to use a computer.

#162 – It helps me learn more about computer, and how to use them.

#164 – It was helpful because later when I get a computer I will have know how to use everything.

#165 – This training was helpful to me because I was able to learn a lot of valuable information about the computer that I had forgotten.

#166 – It showed me how to use a different software that I never seen.

#167 – It help me more in understanding the program.

#168 – Because now I have use of another program and how to send emails.

#169 – Cause I used windows.

#170 – This training showed me things that I never know and now I know.

#171 – Very helpful in typing.

#172 – It helped me a lot because I didn’t’ know everything, but I know everything he taught me.

#174 – This training taught me new thins about computers I never knew. 

#175 – It is helpful because I learned many things that I didn’t know about on how the computer works.

#176 – The program was great.

#179 – It help us how to use the computer.

#183 – It’s ok to me s I guess nothing.

#184 – Because he explained use of the stuff he was saying and not just rush through it.

#185 – This training helpful its highest.

#186 – Now I have more understanding on how to use computer generally.

#187 – Teach you how to use the programs.

#188 0 The training is helpful that the computer are easy or hard.

#189 – The training wasn’t really helpful because I know most of the stuff he taught us how the calculator worked was different that other comp calculators.

#190 – It was helpful because it shows how to use a computer

#191 – The training was very useful because the only computer programs that I know and understand are Apples and Microsoft.  The New Deal is very easy to learn.

#192 – The training was okay.  It helped me understand more about this system.

#193 – It’s been helpful to me to learn myself so that I can be able to help my son

#195 – To better help my Dad to understand how to use a computer.

#196 – I really don’t know cause I know most of this stuff but it’s good to know to how to run the computer that we will get.

#197 – Because I don’t know some of the stuff.

#198 – I love it.  It was a good training.

#199 – How to use the New Deal software.

#201 – Making me learn how to use the computer more.

#303 – Provided useful information that didn’t know earlier.

#203 –It help me learn to use the computer the right way.

#204 – Because now I can use my computer when I’m at home.

#205 – Information for a new program.

#206 – Yes, provide a lot of info.

#207 – So I could learn more about the computer when I get one.

#208 – It was very helpful to me.  I think I can understand more about the computer now.

#209 – I learned a lot.

#210 – I learn more than I knew.

#211 – Very helpful because I didn’t anything about computer.

#212 – Yes, very.

#213 – Many parents were not able to understand but by experimenting on the computer many learned things that they didn’t know before.  I did as well.

#214 – Taught me how too use the mouse.

#215 – It was really brief.

#216 – Cause it taught me how to use the computer.

#217 – It helped me to understand computers.

#218 – It helped me to know the things I did not know how to use a computer.

#219 – Very helpful instructor also.

#220 – I like the one on one help.

#221 – It was very good.

#225 – It was helpful, because it helped my understand things I did not know about the computers.

#227 – To some of the stuff to complicated.

#228 – It help me understand more about computer and also it help me type better.

#229 – By them telling all this NPW stuff about how to work the computer.

#230 – It was helpful because I didn’t know much about using the computer.

#231 – It helped me how to use the computer.

#234 – They taught me useful things about a computer.

#235 – It helped me learn about the New Deal computer system.

#236 -  Because it showed us how to use the computer.

#238 – Because the people showed me a lot of stuff that I had not known about computers.

#240 – He really explained the info in a great manner.

#241 – Because I learned things about the computer I didn’t know.

#242 – I learned about computers.

#243 – It gave me computer knowledge.

#244 – It helped me to get use to the computer and how to use different types of software.

#246 – It wasn’t, I know every thing already.

#248 – By learning some more skills on the computer.

#251 – It help me understand which I didn’t know about computers.

#252 – Computers – I know more about.

#253 – Learned more about computers.

#255 – Upgraded my knowledge on computers.

#257 – Not in anyway to me because I am a computer literate.

#259 – I do no.

#260 – Learn different things.

#261 – Learn more about computers.

#263 – Help to learn different keys and features on the computer, because before I knew very little though a lot of different things.

#265 - For I can learn how to ??? and print and play games ???

#266 – Because it taught me more about computers.

#266 – It was good.

#269 – It showed us how to use our future computers.

#270 – It was very helpful,

#271 – I learned how use New Deal.

#272 – It opened my eyes to use programs I have never used, yet are very useful.

#274 – Now I know more about computers than before.

#275 – Yes, because it was cool.

#276 – It was interesting.

#277 – Because it showed people how to recognize certain items, and images.

#278 – It showed me how to get to certain things quickly.

#279 – Simple and straightforward.

#280 – I learned how to use some of the things I didn’t no how to use.

#281 – I learned some stuff I didn’t know.

#282 – I learned stuff I never know before.

#284 – It was very helpful.

#286 – It taught me how to use more things on the computer that I didn’t know, like send emails.

#288 – Not all that helpful.  I already new all about them.  Just wanted a computer.

#291 – Learned how to us stuff.

#292 – It was helpful.

#293 – It was all right.

#294 – It helped to understand the New Deal Program.

 

How can this training be improved:

#1 - It helped me to know how to correctly use my computer.

#6 - it was very good like it was, but the environment was too cold.

#11 - Keep up the good work.

#13 - I liked what I learned today.

#14 - 100% I learn much more.

#15 - It was fine.

#16 - Need to have heat in classroom, it was chilly.

#17 - Longer time.

#22 - The attitude and personality of instructor and director, and helpers were very good.  This is an excellent training and all parents should experience this training and insight to assist in the success of their child’s education.  Thank you, be encouraged..

#24 - It’s great already.

#25 - More up to date material as it occurs.

#27 - I don’t think it can get better.  It helped me out a lot.

#35 - I see no room for improvement

#36 - More instructors / one on one / per person.

#37 - No suggestions.

#38 - I think it’s just fine. It’s great!

#39 - Yes

#41 - Longer time

#43 - I don’t know how

#45 - Longer

#46 - By going to computer classes.

#47 - What we do is perfectly fine and how they do it.

#50 - They did well.

#52 - It can be improved by having more instructors.

#53 - This training was excellent.

#57 - The training was perfect.  Only thing is my computer kept freezing.

#58 - I think that the training is very efficient.

#61 - I don’t think it needs to improved.  It’s great!

#62 - Keep on practicing.

#63 - The training is good.

#64 - Longer training sessions more than one.

#65) By offering a more business oriented training course for parent/children.

#67 - Different programs more update it.

#72 - I think this training was best as it is.

#73 - Add more time.  So there’s time for questions.

#76 – Go a little slower.

#83 – I thought that the instructor was at his best.

#84 – Practice more.

#86 – I don’t think this training could have improved in any way.  It was just fine the way it was.

#90 – It was perfect for me.

#91 – Practice will improve my computer skills.

#93 – The help was wonderful and the teachers very good helping me along the way and keeping up with the rest of the class.  Can’t think of any improvements.

#94 – No improvement needed for me.

#95 – I need to understand terminology of the set screen.  Meaning items on screen.

#96 – I think he did a real good job considering what little time we had.

#99 – Should go into more detail.

#100 – Training’s fine.

#101 – No comment

#103 – They did every thing well.  Best to my advantage.

#106 – The training was exceptional.

#107 – More time

#108 – The training was good so I can’t really say that it need to be improved.

#109 – More that 2 helpers.

#111 – Everything was fine.

#115 – I don’t know how it can be improved.  It was everything I wanted to know.

#118 – Keep on doing what your doing.

#119 – Well I think everything was great.  I really like how they help me.

#121 – They could get some heat in the building

#122 – The is good enough

#123 – Better food/snacks

#126 – It was ok.

#127 – Siguendo dandonos clases.

#128 – Everything was fine.

#129 – Presenters were interesting.

#132 – This training can be improved by offering internet training.

#133 – It can be improved by having the training on the weekend.

#135 – It was already excellent.

#136 – More about computer. Connections, types of printers, etc.

#139 – Better lunch

#141 – Presenter need to do less talking or make it more interesting.

#142 – It was great.  It really doesn’t need to be improved.

#143 – My only suggestion would be to slow down so the ESL students can process the information w/o feeling “slow”.

#144 - Everything was just fine.

#146 – It improved my knowledge.

#147 – The training could have been improved by every person that was helping us out knew what they were doing and what was going on.

#150 – Well have more teachers and help students when they ask a question.

#153 - Longer sessions

#154 – I don’t think it needed improvement.

#156 – I have no idea because I think that it was good.

#157 – It great.  Try it out earlier.

#158 – Best training I’ve had.

#159 – If he spoke more louder.

#160 – It was good just promote it more to the children.

#161 – It was good to me.

#165 – I don’t feel that this training needs to be improved at all because I personally like it this way.

#167 – Explain more slowly and more stuff.

#168 – More time.

#169 – I don’t know.

#170 – The training was great.

#171 – More time.

#172 – By explaining more new stuff.

#183 – It gave me a clear understanding about how to use my computer.

#196 – By practicing more at home when I get the computer.

#187 – More details.

#188 – I think that it something that the computers are froze, it will not respond.

#189 – Teach more upgraded programs.  Designing websites.

#190 – Maybe looking at another person doing it.

#191 – It’s fine the way it is

#192 – It can be improved by nothing.  It’s great the way that it is already.

#195 – Doing it more often and at different times.

#196 – It’s perfect as it is.

#198 – It does not have to be improved.

#199 – I am not sure this program could change because it was explained very well.

#201 – The graining is good.  Don’t really need improvement.

#203 – Maybe if the instructions were on ???? it would be easier.

#204 – By asking and more training.

#206 – Get more information.

#207 – By learning more stuff about the computer.

#208 – I will like more session on this technology.

#209 – More instructors.

#212 – More helpers.

#213 – Allow people to not talk during session.

#214 – By spending more time on computer.

#215 – It can’t, it’s already excellent

#216 – Nothing much

#217 – It doesn’t need to improve expect starting on time.

#219 – More on going for the community.

#221 – It was all good.

#227 – Work two time a week or on the weekend.

#228 – Play more games and make this training sessions shorter.

#229 – By me getting the computer and learn more.

#230 – Keep on working on the computer.

#231 – To use a computer more.

#234 – The training was o.k, just needed to speak louder.

#236 – They should make the Internet work.

#238 – It cannot be improved because the people did their best.

#241 – I think they did good because he explained everything one by one.

#243 – I think it can be improved by getting the computer.

#246 – Make it shorter.

#251 – There is nothing needed to be improved.

#252 – Ask more questions.

#255 – Air conditioning.

#259 – To know computers.

#260 – Good training.

#263 – It was perfect.

#265 – It can help me and other get better jobs.

#265 – It is good enough.

#270 – By practicing copy.

#271 – Nothing it was good.

#272 – It was basically perfect.

#274 – By practicing some more.

#277 – By having the later programs on the computer.

#278 – By finding more information about computers and explain more.

#279 – I don’t see how.

#281 – It’s good how it is.

#282 – More programs.

#284 – Nothing needs to improve.

#286 – It was great.  No improvement.

#288 – I was fine!

#291 – It’s all good

#294 – It was good. It can stay the same.

 

Any other comments?

#1 - This program is great for all of those who don’t know about computers, and easily.

#11 - Thanks for your time.

#7 - Have some heat in room.

#10 - The room was cold.

#13 - I’d like to continue to train.

#15 - Turn on some heat.

#16 - Tyrone did a great job.  He was clear and concise.

#24 - Again, I’m just thankful.

#25 - Good training.

#35 - No

#36 - May God Bless (Jesus).

#41 - Keep up the good work.

#45 - Nope

#47 - Please no children allow they distract the class..

#49 - It was o.k.

#50 - I like the class.

#53 - Every instructor were very helpful they were excellent in assisting me with the computer.

#57 - Keep up the work.  This great what your doing for the students.

#61 - This is a great program for parents who do not know how to use computers,and are scared  to try.

#64 - Excellent Program.

#65 - Many, many thanks!

#67 - Great idea this program it’s a good opportunity for people to get familiar w/computers.

#68 - Keep doing it.

#72 - The instructor was very well prepared.

#73 - Thank you for helping my family.

#88 – Great session.

#89 – Great session.

#90 – Thanks for helping me.

#91 – I have no more comments.

#93 – Excellent training.  Thank you very much.

#95 – This program is helpful.  I just need more training and practice!  My son was helpful along with the instructors.

#99 – Good way for parents to learn to get on a computer.

#101 – Good presentation.

#102 – Very Helpful and very easy to understand.

#103 – Thank you very much.  Now I can do or start at managing very successful business.

#106 – Thank you!

#108 – Keep up the good work with helping out others.

#118 – I had a ball.  Thank you very much.

#119 – It was a great training!!!!!

#123 – It was a nice training.

#128 – It was a good experience.

#133 – No. but it was a great training.

#135 – Thank you!

#139 – Enjoyed the class.

#142 – It was a great program.  It helped me a lot.  I had some computer experience, but now I have more.

#143 – This service is good – I appreciate the Community Outreach.  Perhaps might enhance in-house participation, flyers; advertisements, face-to-face etc. engage teachers earlier in the school year.  Attempt to present this program during Saturday or at the beginning of the school year.

#146 – How much computer technology pay.

#147 – Thank you for your help!

#149 – Thank you very much!  Very helpful in every instruction throughout the training.

#150- Thank ya

#157 – I really enjoyed it.

#158 – Good instructors.

#161 – Thank you! URBAN DREAM you make my dream come true.

#162 – Thank you for helping me!! Thanks a lot.

#171 – I enjoyed the session.

#175 – It’s great!

#179 – It was very good.  Thank you!

#186 – I really appreciate this training program.  It was very helpful

#189 – Thank you !!!

#191 – Very informational.

#192 – Thank You!

#193 – Wonderful class.

#195 – Thank You!

#198 – I love the training.  It was cool.

#199 – It was very good.

#201 – They could let you test the game.

$203 – Thanks for the computers.

#204 – I like this earn a computer thing, it’s very helpful to me.

#208 – Not at this time.

#211 – The lesson was very helpful.

#213 – Thank you very much  for being a part of our children’s educations.

#214 – The class was very helpful.  Thank you.

#215 – It was really good.

#216 – Yes it was fun.

#219 – Great program.

#221 – Thank you.

#238 – They did a good job training.  Thank you for that.

#271 – It was good.

#274 – The food was good.

#275 – Good job.

#277 – Keep it up!  Thank you for the program.

#278 – This class was useful.

#284 – It’s all good and thanks for your snacks.